A week and a half without internet. Was that real? It was. And I survived it.
The day typhoon Glenda hit Manila we lost our internet connection.
In fairness to PLDT every time we would loose our connection we get it back right away. That’s why having no internet connection that long was something new to us. Something we all didn’t expect.
The first few days I ran to Manila Polo Club to use their wifi. I had a lot of pending orders and emails to reply. I need an internet connection!
Smart 3G was not helping at all. 1. Slow and intermittent. 2. I am not use to do my work on my phone.
I called PLDT every minute of the day, everyday, that I know already all the names of everyone in the call center.
Napa ka generic ang mga sagot. “under restoration na ho mam.” “pasensya na ho mam.” “On going na ho ang restoration, mam.” And they didn’t and couldn’t give a date as to when we will get our connection back.
Aside from my work suffering, more than anything else is having my 3 adult kids cursing and complaining every hour on the hour. And what’s worst was they expected Mommy to fix it.
I guess that’s part of being a Mother. They think you can fix everything.
Of course I love the feeling that they think Mommy can fix everything & anything.
Yesterday afternoon they told us that it was cleared by their technicians that our area was cleared already at 1:30pm. But we still didn’t have ours back. I was very frustrated, tired, disgusted, angry at this point.
First thing I did when I woke up this morning was check if we have our connection back.
And then I tweeted and made a status on Facebook (which took me an hour to post. Thank you Smart): “Fuck PLDT and it’s entirety.”
2 hours after I tweeted, 3 technicians came knocking at my door.
I love Social Media.